Powered by OneTECO.
Delivered by Royal Valtrans.
Meet Our Technology Arm – OneTECO
The Engine Behind Every Experience
Omnichannel Bookings
OneTECO enables a unified booking experience across B2B, B2C, B2B2C, and kiosk-based channels. Whether it’s a traveler reserving a buggy or an airline scheduling PRM services, bookings are managed through a single, seamless interface—ensuring consistency, flexibility, and ease of access across platforms.
Real-Time Dispatch
Our intelligent dispatch engine synchronizes job assignments with live flight schedules and on-ground demand, ensuring the right resource is deployed at the right time. Service updates are reflected instantly, enabling responsive operations even during last-minute disruptions or schedule changes.
Mobile-First Operations
Frontline staff use lightweight, multilingual mobile apps to manage and execute tasks on the move. From receiving job alerts to capturing e-signatures, every action is designed for on-the-go efficiency—enabling faster closures, mid-shift transfers, and real-time responsiveness.
IoT-Enabled Tracking
Every mobility asset—from buggies to wheelchairs—is tracked via IoT sensors and beacons, offering real-time visibility across terminals. This not only improves turnaround time and availability but also ensures full traceability of assets and a smoother experience for passengers in need.
Engagement Portals
OneTECO brings all stakeholders onto one platform with dedicated portals—airlines and ground handlers manage bookings and payments via the Partner Portal, customer service teams track and resolve requests through the Engagement Center, while travelers enjoy seamless bookings and updates through the Passenger Portal. Designed for efficiency, transparency, and ease at every touchpoint.
Analytics & Dashboards
Gain instant access to performance metrics that matter—from SLA adherence and job completion rates to resource utilization and traveler feedback. OneTECO’s dashboards deliver actionable insights to airport managers and partners, driving continuous service improvement and operational excellence.
Deployed at Scale. Proven at Bangalore.
Joint Trip Technology Services.
OneTECO serves as the nerve center of the operation, powering everything behind the scenes:
Technology That Transforms Travel
Frictionless for Passengers
From booking a porter to reserving a lounge or arranging a buggy ride, passengers experience seamless, intuitive, and responsive services—across web, mobile, or at-airport kiosks. OneTECO simplifies interactions by removing the need for multiple apps or manual processes. Real-time confirmations, multilingual support, and fully traceable service journeys ensure that passengers can focus on their travel while Royal Valtrans handles the rest—with elegance and efficiency.
Transparent for Partners
Airlines, ground handlers, and commercial partners gain complete visibility and control over the services they rely on. Through the OneTECO Partner Portal, stakeholders can manage bookings, monitor performance, access billing, and track SLAs in real time. Every interaction—whether operational or commercial—is logged, traceable, and accessible through clean dashboards. This fosters trust, clarity, and accountability across all business relationships.
Efficient for Operators
For Royal Valtrans' own service teams and management, OneTECO offers centralized control, smart automation, and data-driven decision-making. Staff can self-assign or transfer jobs mid-shift, equipment is tracked via IoT, and control room teams have live dashboards to manage disruptions or volume spikes. This operational backbone enables us to deploy resources intelligently, maintain consistent quality, and scale up effortlessly—all while optimizing cost, compliance, and customer satisfaction.